We’re seeking an organised and detail-oriented Account Manager, looking to join a passionate, fast-paced, commercially focused team. Here, you'll play a critical role in supporting the growth of Belazu’s Casual Dining Channel*, making sure the needs of both our customer and internal business are met.

This is a fantastic opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People, and a Sunday Times Best Place to Work. We are a diverse team driven by a shared passion and strong set of values, a love of great food, and big ambitions for the future. With over 30 years of leadership in bringing bold Middle Eastern and Mediterranean flavours to kitchens across the UK, we’ve got exciting plans ahead and we’re looking for great people to help us get there.

*At Belazu, our Casual Dining Channel is made of a national group of diverse and exciting restaurants, pubs, and food-to-go outlets.

What you will do:

Work alongside the wider Sales team, you will be responsible for day-to-day contact and management with our customers, as well as:

• Driving sales through a targeted customer list
• Maintaining account plans of key customers, sales, forecasts and margin management
• Managing New Product Development projects
• Maintaining and analysing our Customer Relationship Management system
• Producing grouped communication for Exec Chefs, Buyers, Planners & technical Teams
• Sending Innovation boxes to Exec Chefs and other stakeholders
• Organizing customer meetings and food development sessions
• Supporting customer visits to Head Office and other locations off-site
• Providing quotes on new business for the Channel Leads
• Acting as deputy when the Commercial Lead is away

You will also actively contribute to the wider Belazu community, including our commitment to safety and B-Corp status.

Our ideal candidate will have:

• Can-do and team player attitude, with the courage to put forward new ideas
• Commercial mind-set, with keen negotiation and improvisation skills
• Ability to work from a long list of actions, with the enthusiasm to get these ticked off both efficiently and to the best level of service
• Adaptability, versatility, and resilience to push forward in times of challenge
• Strong analytical skills, a keen attention to detail, and the ability to learn quickly and adapt
• Understanding of sales delivery and forecasting
• Comfortability using Microsoft Excel, PowerPoint and other digital tools
• Confidence when engaging across different stakeholders, both internally and externally, including presenting and building rapport
• Capable to work under pressure and pro-actively manage multiple priorities in a fast-paced environment.
• Enthusiasm to learn and improve, and ability to take the initiative and ownership, whilst demonstrating integrity, reliability, and a strong commitment to quality standards.

Whilst a degree and previous exposure to Casual Dining is preferred, we will consider all candidates with relevant transferable skills or equivalent experience.

Why Join Us?

In addition to a competitive salary, with annual reviews and KPI-related bonus potential, we offer:

• Free on-site parking, cycle to work scheme, and a subsidised canteen, as well as a blend of office and home working for a healthy work-life balance.
• Volunteer days, plus our own charity foundation and initiatives.
• Up to 35% discount on company products, plus access to a wide range of employee benefits via an online portal, including high street discounts, EAP, GP services and financial support tools.
• 25 days annual leave + 8 bank holidays, increasing with service.
• Life Assurance from day one, plus auto-enrolment pension with an enhanced pension option, with generous family leave policies.

Diversity & Inclusion:

Thanks for reading our job advert. We do our very best to bring to life what it’s like working as part of our team. Diverse teams really are the best teams; we are committed to building a diverse and inclusive workplace where everyone feels they can be themselves at work and develop their talents to the full. We welcome applications from all backgrounds and experiences, and we are proud to be an equal opportunities employer. If you require any adjustments to the recruitment process, please let us know and we will do our best to accommodate your needs.

We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us, please feel free to reach out.

Contact information

Hannah Rudley